Quality

Quality is universally recognized as the backbone of the operations of any company. Being a global network of professional services, the aim of Kumaran Systems is to turn the IT needs of our clientele into value. The high quality that we maintain in our software development leads to safe products and secure solutions for our customers.

We implement best-in-class programming techniques in the context of a high-quality development process. This givesKumaran great confidence in the security and quality of our products, which in turn, this translates to better business mileage for our clientele.

Quality Policy

Kumaran strives to deliver the highest business value to our customers and move up in the value chain by offering domain-based business solutions and services through thought leadership, innovation, collaboration, seamless execution, and continuous processes improvement.

Continuous Process Improvement

At Kumaran, Continuous Process Improvement is a sustained and ongoing effort. These efforts can seek incremental improvement over time or breakthrough improvement at once. Among the most widely used tools for continuous improvement, Kumaran adopts a four-step quality model, which is called the PDCA (Plan-Do-Check-Act) cycle.

Processes followed at Kumaran are structured and product-driven so that they improve the way organizations do business. We achieve this through statistical analyses, proactive human participation, thought leadership, and original thinking. The outcome will result in reduced costs, improved customer satisfaction, and increased profitability.

Four-Tier Strategy

As part of our effort to propagate quality awareness within the organization and to ensure quality standards in our dealings, our Quality Department adopts a four-tier strategy of customer focus, people focus, process focus, and predictability improvement:

• The Customer Focus contributes to the creation of customer relationships that last beyond the life of the current assignment.
• The People Focus builds a learning organization that manages the demands of rapid technological changes.
• The Process Focus works through well-defined, time-tested, and institutionalized processes.
• Kumaran also works towards improving the predictability of delivery time, effort, and quality of delivery.