Knowledge Management

Information Management Solutions

Right information at the right time is absolute power. This is fuel to drive organizational level transformations that gives companies the agility to react to an ever-changing flat world. In a highly competitive and saturated marketplace, the ability to take quick and accurate decisions is the key to success. Kumaran's Information Management (IM) solution framework will help you achieve just this.

Kumaran has a pool of IM professionals with rich international experience who have delivered solutions that are built on industry standard IM architectures. Our IM professionals have successfully delivered such projects for various clients panning varied industries across North America, Europe, and Asia.

Business Challenges

• Individual departments use data accessed from non-consolidated data silos. This leads to inaccurate reporting.
• Analytical solutions that provide a unified view of the enterprise are not available.
• The market is getting highly competitive and increasingly saturated.
• Complying with strict regulatory requirements like SOX, J-SOX, IAS, Basel II, and PCI, is getting increasingly tougher.

What We Offer

Kumaran's IM Framework is highly flexible, scalable, and future proof. Built on Service Oriented Architecture (SOA) underpinned IM solution, it can be tailored around the individual needs of each of our clients. We also undertake off-shoring of application support development product customization. Based on your requirements, we can also build an IM solution via Open Source components, by using our Open Source SBU.

IM Service Offerings

All our deliverables undergo a quality-driven iteration process, which ensures the highest quality output. Add to this our domain knowledge and completive pricing. Listed here are our offerings:

Business Intelligence

Enterprise Data Warehousing

One critical need that haunts most companies is that they do not have a single central repository of data, from which various function based departments can report off. Kumaran, in collaboration with you, can implement an industry standard Enterprise Data Warehouse solution. This solution will be high on performance and highly-scalable. Click here to read more on Enterprise Data Management Architecture.

We can also incorporate your regulatory compliance requirements into the data warehouse architecture and reporting models. In case your company has existing disparate data marts or data warehouses, we can build an IM upgrade plan to help you upgrade to an Enterprise Data Warehouse.

Reporting Metrics Management

Corporate performance can be quantified and measured through well-defined metrics management strategy. We can help you flush out and validate the Key Performance Indicators (KPIs) and then define the reporting metrics strategy.

Once the overall corporate strategy is defined, based on your needs, the Enterprise Reporting Metrics Model can be built. The model can be based either on a Master Data Management (MDM) framework or a non-MDM framework.

Various department-specific reporting metrics layers are built on a common ?nterprise data integration layer. This will ensure that the same version of data is available across the organization. We can also build semantic reporting models according to customer requirements.

IM Consulting Services

IM Strategy Definition

Careful evaluation of the reasons behind the failures of IM implementations reveal lack of corporate vision and poorly-defined mandate results in building the IM solutions. Poorly-defined data integration and reporting strategies result in the use of poorly-defined KPIs in driving the reporting.

The methodology that Kumaran uses is two-phased:

• The current state of the organization vis-à-vis the intended state is assessed and the business readiness and gaps are identified. Based on these facts an IM roadmap is created. Once the corporate consensus is arrived at regarding the IM roadmap, the IM strategy is devised based on Kumaran's time-tested IM frameworks.
• As a prelude to the assessment exercise, governance and stewardship councils are established within the organization. Governance councils help to identify the gaps within organization; they also govern the implementation of the IM solution. Stewardship councils provide the corporate steer and define and manage the various standards, for example, MDM Stewardship.

IM Solution Architecture and Design

New-age IM mantra is clear: Be simpler and more accessible! The added challenge for most organizations is how to close the business loop. The foundation to building such an IM solution is an architecture that is flexible, yet scalable and resilient and of course, future proof.

Kumaran IM and implementation frameworks simplify the job.

IM Outsourcing

Production Support and Maintenance

If you have an existing IM system and are considering outscoring options, we can provide you with the solutions that you need. Our proven offsite-onsite delivery model, coupled with our domain expertise and competitive pricing, makes for a very viable proposition. We have helped some of the largest North American retailers and finance companies make their outsourcing moves seamless and stress-free.

Enterprise Content Management

As enterprises grow, their data gets collected, but the data is most often spread across structured and unstructured domains. Data that is stored in organized data repositories is structured data. Unstructured data is hard data that is stored normally in hard copies such as paperwork. Another example of unstructured data is diverse data stored in a records management system or data spread across various websites. From an enterprise perspective, this results in lack of productivity and spiraling costs, because separate systems has to be maintained to hold these data.

It may not be possible to implement key decisions and strategies owing to the lack of a bridge between the structured and unstructured domains. An Enterprise Content Management system is the bridge that enables the lookup of unstructured data from within a structured domain such as a database.

Kumaran's expertise pans several arenas including these:

• Web Content Management
  This system consolidates the look, feel, and branding content across diverse enterprise websites.
• Document Content Management
  Corporations can consolidate all paper-based reports and systems into a digital format, which can then be searched and combined with structured data.
• Records Content Management
  This system provides the ability to consolidate all assets and data spread across disparate sources, for example, emails and offline file systems. The data can then be transformed into information assets, in formats that are accessible and searchable.

Technical Benefits

The Kumaran range of IM solutions provides these benefits:

• Data silos eliminated
• Consolidated and unified view for various departments within the enterprise
• Accurate reports and forecasts
• Reduced costs, improved sales, and increased revenue
• Future-proof architectures and business process