Insurance Application Migration and Maintenance

"Do you know Kumaran's Best Practice for Oracle Migration is proven by more than 1500 projects?"

Insurance Application Migration:

Over a decade of Insurance Industry experience in the field of Application migrations Kumaran established itself as a Migrations leader. Kumaran offers a comprehensive migration services suite to help Insurance Carriers move to the modern technology. Several of these migration services are tools based and hence partially automated with the automation level of 80%, thereby helping to maintain complete business logic while saving time and money.

Kumaran systems in combination with its technical excellence and best Insurance industry practices have been delivering cutting edge business solutions to the top Workers' Compensation, Property and Casualty Insurance companies in north america and other parts of the world. Kumaran's migration practice powered by its best of the breed robust automated tools, methodologies and complimented by its experienced Oracle and IBM consultants ensures that our clients receive a quicker turnaround time for migration with the desired enhancements in record timelines.

Our Application upgrade and migration solutions help transform legacy Insurance applications into modernized, user-friendly solutions that are responsive to current and future business demands. Our proven track record and the ability to understand Insurance domain as well as technology makes us a valuable partner for your Oracle, Mainframe and .Net migration and development projects.

Our migration solutions result in significant savings in cost as well as time. Our migration solutions handle both Oracle Forms to Oracle Forms migrations as well as Oracle Forms to Java migrations and Oracle Forms to Microsoft .Net migrations.

Some of our Application Migration Services Includes:

• Oracle Forms Migration
• COBOL to Java Migration
• Oracle to Java Migration
• VB to .Net Migration
• Oracle Forms to .Net Migration
• Foxpro to .Net
• Ingress to .Net
• SQL Server to Oracle

Why do Top Insurance Carriers choose Kumaran Systems:

• 1500+ Migration Projects
• Proven track records with Top Insurance Carriers with on time delivery
• Oracle, Sun and Microsoft certified professionals
• Techno-Functional expertise in Insurance domain
• AICPCU certification process for the team

To explore the benefits of Kumaran Migration services contact Kumaran Systems at insurance@kumaran.com

Insurance Application Maintenance:

"Do you know Kumaran's Global insurance outsourcing team maintains more than 1 million policy and claims transactions?"

After having spent hundreds and thousands of dollars in implementing Core Insurance solutions an insurer would like to maintain it rather than moving to new insurance software's. Our Application Maintenance Services relieves you of the burden of maintaining your applications that are draining your budget. With our experience in managing legacy applications since 1990, we know how to get the best out of your code. We can renew your legacy Insurance applications and make them productive at 50 - 60% of the cost that you are paying for internal staffing.

Kumaran has a capability to support and maintain Claims and Policy Administration systems developed by 3rd parties. It may be that your developed Insurance software or even the whole IT infrastructure requires maintenance and support.

Often, if you are not satisfied with the work of your previous team, you have to keep using their services in order to avoid switching costs. But due to Kumaran's project methodology and Insurance domain experience this transition process is as seamless and smooth as possible.

It does not matter; if the Insurance solution does not satisfy your current requirements, have poor performance or any other problems. Kumaran has provided all levels of support and enhancement, to our P&C and Workers Compensation insurance clients globally, from correcting application errors to preventative maintenance, for both packaged and custom application systems. We get into well-defined service level agreements, which ensure that your mission critical applications get the attention that they require to function effectively.

We deliver based on a highly structured, repeatable process that consistently delivers savings, quality, process improvements, and the benefits of high offshore staffing ratios. And, because of our systematic knowledge transfer process, you end up with applications that are more thoroughly documented than ever before. And, because we commit to managing your applications according to firm, carefully measured service-level agreements, you will always know if we are meeting our promises.

At Kumaran, we work as a virtual extension of our client's team by quickly adopting their methodologies and setting up protocols to ensure seamless multi-site product development, maintenance, and support.

Our Global Delivery Model is designed to leverage our process maturity on application knowledge transition, problem management, enhancement request management, service level management and thus deliver significant operating cost benefits to customers.

Our Insurance Application Maintenance services include:

Corrective Maintenance

Corrective Maintenance modifies an application to effect permanent fixes or permanent work-around to correct, eliminate, or minimize the impact of known defects / problems. Modifications are made only to make the application compliant with baseline requirements. Corrective Maintenance addresses Severity Level 1, 2, and 3 Service Incidents.

Production On-call

Production On-call is the service to respond to Severity Service Incidents. We provide on-call support for application support services, to resolve high severity problems to keep your applications available for your business. Being quick and responsive to your needs, we provide technically skilled resources whenever and wherever you need them.

Application Assessment and Performance Management

We measure the performance of Business Applications against predefined performance indicators and target values. Benchmarking applications performance parameters to industry standards allows us to tune your applications and unlock the value of your enterprise application investments.

Continuous Improvements

Analyzing various production support metrics with the patterns and trends, we come up with innovative technical ideas to streamline the applications, look at chronicle issues in a systematic way to address the root causes and provide continuous improvements to gain business value. Taking a holistic view of the application environment, including application interfaces and infrastructure, we work with various IT towers to transform your application support organization.

Helpdesk & support

Settling the RFC's (Request for change) based on the priority through Corrective, Preventive, Adaptive and Perceptive maintenance. Receipt, acknowledgement, distribution, plan closer of issue / RFC registered by user. Responsibility will be carried out by Issue coordinator. For issues communication various tools including Client's application, e-Mail will be used. (3rd level: answer questions and resolve technical issues reported by client personnel).

Business Value through Application Maintenance

Our professional IT team with Insurance domain expertise will deliver an Application Maintenance and Enhancement services that will provide immediate business value to your organization:

• Frees up your valuable IT staff and other resources for more strategic, core initiatives.
• Brings best-of-breed technology solutions to the task.
• Lowers your cost of ongoing support.

To explore the benefits of Kumaran Maintenance services contact Kumaran Systems at insurance@kumaran.com